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Privacy Policy

Last Updated: [25/Jan/25]

Digital FD ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website DigitalFd.Agency, engage with our services or interact with us.

1. Information We Collect

We may collect and process the following types of personal information:

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  • Contact Information: Name, email address, phone number, and postal address.

  • Business Information: Company name, job title, and other relevant details related to your business.

  • Payment Information: Payment details when you make a purchase (processed by a third-party payment processor).

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

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Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use your personal information for the following purposes:

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  • To provide, maintain, and improve our services.

  • To manage your inquiries, requests, or orders.

  • To communicate with you regarding our products, services, and promotions.

  • To process payments and fulfil orders.

  • To monitor and analyse usage of our website and improve user experience.

  • To comply with applicable laws and regulations.

3. Legal Basis for Processing Personal Data

We rely on the following legal bases for processing your personal information:

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  • Consent: You have given us explicit consent to process your personal information for specific purposes.

  • Contractual Necessity: Processing is necessary for the performance of a contract with you.

  • Legal Obligation: Processing is necessary for compliance with a legal obligation.

  • Legitimate Interests: Processing is necessary for our legitimate interests, provided that these interests do not override your rights and interests.

4. Sharing Your Information

We may share your personal information with:

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  • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you. These parties are required to maintain the confidentiality of your information.

  • Legal Authorities: If required by law, or in response to valid requests by public authorities.

5. International Transfers

If we transfer your personal information outside the UK, we will ensure that suitable safeguards are in place to protect your information by applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

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  • The right to access your personal information.

  • The right to rectify any inaccuracies.

  • The right to request the deletion of your personal information.

  • The right to restrict or object to the processing of your personal information.

  • The right to data portability.

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To exercise these rights, please contact us using the contact details provided below.

8. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookies Policy](insert link to cookies policy).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Please review this Privacy Policy periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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Digital FD
London
info@digitalfd.agency

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