top of page
Start-up_Landing_Page_01.png

E-Commerce Strategy Consulting

Helping clients develop long-term strategies to grow their online stores

Key E-Commerce Strategy Consulting Services

01. Situation Analysis

  • Review of current e-commerce infrastructure, including platforms, marketplaces, and third-party logistics

  • Evaluation of existing customer experiences (CX) and user experiences (UX)

  • Analysis of market trends, competition, and consumer behaviour

02. Goal Setting & Objectives

  • Identification of business objectives, such as revenue growth, customer acquisition, or market expansion

  • Alignment of objectives with e-commerce strategies and tactics

03. Market Research & Analysis

  • Research on target audiences, their needs, preferences, and pain points

  • Competitor analysis to understand market positioning and gaps

  • Insights on market trends, consumer behaviour, and regulatory requirements

04. E-commerce Platform & Infrastructure Optimisation

  • Assessment of current e-commerce platforms, marketplaces, and third-party logistics

  • Recommendations for platform changes, integrations, or implementations

  • Optimisation of website performance, scalability, and user experience

05. Marketplace & Channel Strategies

  • Identification of suitable marketplaces, platforms, and channels for expansion

  • Development of strategies for listing, inventory management, and fulfilment

  • Analysis of fees, commission structures, and performance metrics

06. Cross-Border E-commerce

  • Assessment of global market opportunities

  • Identification of local regulations, taxes, and compliance requirements

  • Strategies for international shipping, logistics, and returns

07. Digital Marketing & Paid Advertising

  • Development of SEO, SEM, social media, and email marketing strategies

  • Creation of content marketing, influencer marketing, and affiliate marketing plans

  • Analysis of ROI and performance metrics for marketing campaigns

08. Payment & Transaction Strategies

  • Assessment of current payment gateways and transaction flows

  • Recommendations for payment platform implementations, integrations, or upgrades

  • Strategies for optimizing payment processing fees and reducing cart abandonment

09. Customer Experience (CX) & User Experience (UX)

  • Analysis of current CX and UX to identify improvement opportunities

  • Development of strategies for enhancing CX, including personalization and loyalty programs

  • Recommendations for UX design improvements, including website and mobile app enhancements

10. Operations & Logistics

  • Review of current order fulfilment, inventory management, and shipping processes

  • Recommendations for optimizing logistics and warehousing operations

  • Analysis of third-party logistics (3PL) options and implementation plans

11. Performance Measurement & Monitoring

  • Setup of metrics and KPIs to measure e-commerce performance

  • Regular reporting and analysis of performance data

  • Recommendations for continuous improvement and optimization

12. Roadmap & Implementation Plan

  • Development of a comprehensive e-commerce strategy and roadmap

  • Prioritization of initiatives and creation of a detailed implementation plan

  • Identification of key stakeholders, resources, and timelines for successful execution

Start-up_Landing_Page_02.png

Why choose us?

We are seasoned digital practitioners with over 20 years of experience in launching and growing online businesses across Europe and the U.S.

​

Our international and multi-faceted approach is designed to help you expand your business through modern and scalable sales channels.

“Digital FD’s mission is to empower businesses to navigate the complexities of the global e-commerce landscape.”

Request a free consultation

Schedule a call with one of our  consultants.

bottom of page